What Is True of Business Services

question 29

Multiple Choice

What is true of business services?

• A) Most business services companies enter international markets to service their local clients abroad.
• B) Services are intangible and so cannot be produced in one country and exported to another.
• C) The removal of trade barriers poses a serious threat to the continued expansion of international services trade.
• D) Firms should avoid providing after-sales services as the costs do not justify the benefits.
• E) The perception of quality of a business service depends solely on the average per capita income of the buyer's country.

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Definitions:

Clusters

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An interview technique where every interviewed individual is asked a uniform set of questions, allowing for direct comparisons across different respondents.

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Sociologists

Social scientists who study human societies, their interactions, patterns, and systems, and how they affect behaviors and culture.