How Do Organizations Exercise Social Responsibility Toward Customers

question 105

Essay

How do organizations exercise social responsibility toward customers?

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Definitions:

FTC Act

The Federal Trade Commission Act, a law established to prevent unfair business practices and protect consumers by promoting competition.

Deceptive Omissions

The act of intentionally withholding or concealing important information, leading to misrepresentation or fraud.

Exaggerated Sales Talk

Promotional statements and claims that stretch the truth or embellish the virtues of a product or service beyond reasonable limits.

Misleading Claims

False or deceptive statements made, especially in advertising or marketing, that can misguide consumers regarding the true nature or benefits of a product or service.