If Kohler Became Known as a Provider of Products and Services

question 98

Multiple Choice

If Kohler became known as a provider of products and services that embrace the "essence of gracious living," which of the following would be the MOST likely result?

• A) Kohler would feel pressure to expand its business to include a wider range of products and services.
• B) Customers who had a positive experience with some of Kohler's products would be more interested in trying other Kohler products.
• C) Kohler's divisions would be more likely to create their own individual mission statements.
• D) Sales of higher-priced goods and services would increase less than sales of lower-priced goods and services.
• E) Kohler's customers would be more likely to focus on price and less likely to focus on customer service.

---

Definitions:

Shays's Rebellion

An armed uprising in Western Massachusetts in 1786-1787, led by Daniel Shays, highlighting the need for a stronger national government which led to the drafting of the U.S. Constitution.

Articles of Confederation

The first constitution of the United States, ratified in 1781, which was replaced by the US Constitution in 1789 due to its weaknesses in central authority.

Revolutionary War

The conflict (1775-1783) between the thirteen American colonies and Great Britain, leading to the independence of the United States.

Louisiana Purchase

The acquisition of the territory of Louisiana by the United States from France in 1803, doubling the size of the U.S. and opening the west for expansion.