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What is the difference between a negative and a positive externality? Give an example of each.
Assumptive Close
A sales technique where the salesperson assumes that the customer has already decided to purchase and moves directly to the closing of the sale.
Urgency Close
A sales technique that creates a sense of immediacy among potential buyers with the aim of quickly closing a deal.
Consultative Close
A sales technique that involves recommending a solution or product based on the understanding of the customer's needs attained through consultation.
Personal Selling Process
A series of steps salespeople follow to engage potential buyers, understand their needs, and close sales, including prospecting, approaching, presenting, handling objections, and closing.
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