When Employees Make "Personal Commitments" in the Appreciative Inquiry Process

question 18

Multiple Choice

When employees make "personal commitments" in the appreciative inquiry process, what does this mean?

• A) describing how they will make ethics a bigger part of their work
• B) listing better or different behaviors they will implement to improve customer service
• C) listing bad habits or actions they will do less of to improve customer service
• D) pledges for increasing time spent with customers

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Definitions:

Filed

The process of submitting or organizing documents and records in a proper system for storage, retrieval, and management.

Divorce

The legal dissolution of a marriage by a court or other competent body, ending the marital relationship and the associated legal duties and responsibilities.

Gay

A term describing individuals who are attracted to people of the same sex.

Belittling

The act of making someone or something seem unimportant or inferior through derogatory remarks or demeaning behavior.