What Should Be an Employee's First-Used (Or Available) Resource for Dealing

question 63

Multiple Choice

What should be an employee's first-used (or available) resource for dealing with an ethical problem?

• A) his or her direct manager
• B) the employee involved
• C) the HR department
• D) an anonymous hotline/helpline

Understand the strategies and objectives behind different pricing decisions.

Acknowledge the significance of positive public relations and its impact on organizations.

Comprehend the distinction between push and pull promotional strategies and their implementation.

Learn the steps involved in the sales process, including prospecting, demonstration, and closing.

---

Definitions:

Empathetic Listening

A communication technique where the listener tries to understand the speaker's feelings, thoughts, and viewpoints, thereby building a stronger, empathetic connection.

Speaker's Viewpoint

The perspective or stance on a topic that a speaker or author adopts and communicates to their audience.

Critical Listening

The skill of actively evaluating and analyzing the content of a message for logic, credibility, and value.

Trait Approach

A method of analyzing personality by focusing on specific, measurable traits that individuals possess, often used in psychology and leadership studies.