What Is the Term for the Process of Creating,communicating,and Delivering

question 42

Multiple Choice

What is the term for the process of creating,communicating,and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders?

• A) financial planning
• B) controlling
• C) operations management
• D) marketing
• E) demographic profiling

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Definitions:

Product Liability Law

A legal framework holding manufacturers, distributors, suppliers, and retailers accountable for any injuries products cause to consumers.

Careless Marketing

involves promotional strategies or activities that show a lack of attention to detail, potentially misleading customers or failing to communicate benefits effectively.

Defective

Referring to something that has a flaw or fault which prevents it from functioning as intended.

Reasonable Warnings

Reasonable warnings refer to the adequate and clear alerts or notices given to consumers or users about the potential risks or dangers associated with a product or activity.