The Increase of Technology in the Workplace Has Resulted in More

question 47

Multiple Choice

The increase of technology in the workplace has resulted in more employees working at home and telecommuting.Telecommuting employees rely heavily on e-mail communication to complete work tasks.Which statement,if true,BEST supports those who claim that e-mail communication fosters increased misunderstandings?

• A) The high volume of e-mail discourages employees from interacting with coworkers face to face, thus leading to more misunderstandings.
• B) Most e-mail communication among workers is polite and to the point.
• C) People who e-mail frequently don't know how to communicate verbally with others.
• D) E-mail fosters more nonverbal communications between workers in a company.
• E) Workers communicate more frequently about work when e-mailing.

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Definitions:

Cohesive

Characterizing a group, team, or unit that works well together, showing unity and a strong sense of collective purpose.

Coordinating Efforts

The process of organizing and aligning the activities of different participants or groups to achieve a common goal.

Process Loss

The decrease in team or organizational efficiency that occurs due to issues in coordination or motivation.

Social Loafing

The tendency to withhold physical or intellectual effort when performing a group task.