Many at Interstate Feel That the Information Systems at the Company

question 61

Multiple Choice

Many at Interstate feel that the information systems at the company are not sufficiently tailor-made to each of the functions of the different departments.Which of the following issues is MOST relevant to deciding whether this should be a priority?

• A) the degree to which the various departments differ in their work functions
• B) the last time that employees' hardware at their workstations was updated
• C) the extent to which customers are satisfied with their online experience with the company
• D) whether the marketing department uses data mining to get information on customers
• E) whether the company's executives are confident about the direction the company is taking

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Definitions:

Income Summary

An account to which the revenues and expenses are transferred in order to close the books; it reflects the net income or loss at the end of a period.

Owner's Capital Account

An account on a company's balance sheet that represents the owner's investment and retained earnings in the business.

Credit Balance

This represents the amount that a company or individual owes to creditors; in accounting, it indicates a balance on the right side of a ledger.

Owner's Drawings Account

A specific account used to track the withdrawals made by the owner from the business for personal use, rephrased from