Retaining Current Customers Is More Expensive Than Gaining New Customers

question 148

True/False

Retaining current customers is more expensive than gaining new customers.

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Definitions:

Plain Language

Writing or speaking in a clear, straightforward manner, avoiding complex vocabulary or jargon, to ensure understanding by the widest audience.

Conversational

A style of communication that is informal, interactive, and similar to everyday spoken language.

Stale And Pompous

Describes language or writing that is outdated and overly formal, potentially alienating readers.

Passive Voice

A grammatical voice in which the subject of the sentence is acted upon by the verb, often used to obscure who is performing the action.