The Basic Idea Behind Customer Relationship Management Is That Companies

question 182

True/False

The basic idea behind customer relationship management is that companies can use databases to customize products and communications to customers that would result in higher sales and profits.

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Definitions:

Standard Deviation

A numerical indicator that calculates the degree of spread or deviation of a data set values from their average.

Salvage Value

The estimated residual value of an asset at the end of its useful life, reflecting what it can be sold for or its value for parts.

Safety Stock

Inventory kept on hand to protect against fluctuations in demand or supply, acting as a buffer to prevent stockouts.

Stockout

A situation in inventory management where the demand for an item cannot be fulfilled due to the absence of the item in stock.