All of the Following Are True About the Exchanging Information

question 41

Multiple Choice

All of the following are true about the Exchanging Information and the First Offer Step of the International Negotiation process EXCEPT

• A)Both parties exchange information on their needs for the agreement.
• B)Parties exchange information that is task-related.
• C)Both sides usually present their final offer.
• D)Both sides present offers that often differ from what they hope to achieve eventually.

Identify appropriate tone and buffer strategies for bad-news communications.

Recognize unethical behaviors in business communication.

Comprehend the importance of preparing and structuring information before delivering bad news in person.

Apply the principles of tact and diplomacy in constructing bad-news messages within organizations.

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Definitions:

Reinforcement

In behavioral psychology, an event that strengthens or increases the likelihood of a behavior by providing a consequence an individual finds rewarding.

Microsystem

In bioecological systems theory, the innermost level of context, which includes an individual’s immediate physical and social environment.

Mesosystem

In bioecological systems theory, the relations and interactions among microsystems.

Exosystem

In bioecological systems theory, social settings in which an individual does not participate but has an indirect influence on development.