Generic Strategies

question 19

Multiple Choice

Generic strategies

• A)Occur when a company can outmatch its rivals in attracting and maintaining its customers.
• B)Represent basic ways that domestic and multinational companies keep and achieve competitive advantage.
• C)Are all based on finding ways to provide superior value to the customer.
• D)None of the above

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Definitions:

Rewards

Incentives or benefits given to individuals or groups to promote desired behaviors or outcomes.

Reinforcers

Reinforcers are stimuli that, when introduced following a behavior, increase the likelihood of that behavior being repeated in the future.

Performance Feedback

The information provided to an individual or group regarding their performance, aimed at reinforcing strengths or identifying areas for improvement.

Employee Behaviour

Actions and conduct exhibited by workers in the course of their employment.