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The bright star at the base of the backward question mark that forms the head of Leo the Lion is
Complaint-Resolution Process
A formal procedure used by organizations to address and resolve complaints filed by clients, customers, or employees.
Provincial Law Society
A regulatory body responsible for the licensing, discipline, and governance of lawyers within a specific province.
Mediating Dispute
The process of resolving a conflict between parties through the intervention of a neutral third party (mediator) who helps them reach a mutually acceptable agreement.
Good Business Decisions
Choices made by businesses that effectively address specific problems or opportunities with positive outcomes.
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