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MUSEUM MINI CASE: Central City Art Museum Is Looking to Increase

question 55

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MUSEUM MINI CASE: Central City Art Museum is looking to increase museum revenues by trying to draw more people to the museum. Research has shown that the most frequent users of the museum are over 55 years old, have college degrees, and have a household income of over $100,000. Less frequent users of the museum have the same education and income profile as frequent users, but tend to be younger, between 35 and 55. Surveys suggest that these younger adults would use the museum more frequently, but do not have enough time due to the demands of their children and families. In order to increase museum entrance revenues, the administrative team wants to attract people who are likely to become heavy users of the museum when they get older, and try to bring them into the heavy user category at an earlier age. In an effort to encourage heavy museum use, the museum has begun a membership program that offers discounts on museum entrance and gift shop purchases and special exhibit preview events for members. The museum has also begun to offer free children's art and museum appreciation classes on weekend afternoons that will allow younger adults to drop their children off once a week and then enjoy the museum's exhibits and café. In order to promote its new children's programming, the museum acquired an address list of local households with children, including the ages of those children, and intends to send tailored messages specifically highlighting programming that is age-appropriate for each household's children.
-In the MUSEUM MINI CASE, the most important differentiating factor between frequent and less frequent users is ________.


Definitions:

Relationships

Connections or associations between two or more people, which can vary in intensity and importance.

Anterior Cingulate Cortex

A part of the brain involved in emotional regulation, decision-making, and processing social information.

Cingulate Gyrus

A part of the brain situated in the medial aspect of the cerebral cortex, involved in processing emotions and behavior regulation.

Brain

The organ in the head of living beings responsible for central nervous system functions, including thought, memory, emotion, touch, motor skills, vision, breathing, temperature control, and much more.

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