The Primary Objective of Providing Value to Customers Continuously and More

question 118

Multiple Choice

The primary objective of providing value to customers continuously and more effectively than the competition is ________.

• A) to monopolize the market
• B) to produce a compelling advertising message
• C) to help recruit a dedicated workforce
• D) to avoid government regulation of the industry
• E) to create and to retain highly satisfied customers

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Definitions:

Supreme Court

The highest federal court in the United States, which has the ultimate appellate jurisdiction over all federal and state court cases that involve a point of federal law.

Railroad Industry

Comprises companies and organizations involved in the operation of railroads for the transportation of goods and passengers.

Legislation

Laws and statutes passed by a legislative body to regulate, authorize, proscribe, or provide frameworks for dealing with specific issues.

Legal Right

A right that is recognized by and enforced through a legal system, protecting individuals' freedoms, interests, or entitlements under the law.