Explain What It Means for a Mission Statement to Have

question 42

Essay

Explain what it means for a mission statement to have a customer orientation.

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Definitions:

Diagonal Communication

The transmission of messages to higher or lower organizational levels in different departments.

Organizational Levels

The hierarchical layers within an organization, structured according to authority, responsibility, and communication flow.

Downward Communication

The transmission of messages from higher to lower levels in an organization.

Lower Level

Refers to a position or status that is considered to be of lesser importance or rank within a hierarchy or structure.