In Developing a Mission Statement, Arousing Emotion

question 110

Multiple Choice

In developing a mission statement, arousing emotion

• A) is not a benefit.
• B) is futile.
• C) is important.
• D) should be avoided if possible.
• E) is counterproductive.

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Definitions:

Complimentary

Expressing a polite or flattering comment towards someone or something, or items given for free in connection with a purchase or promotional activity.

Product

A tangible good or intangible service that is offered to the market for acquisition, attention, use, or consumption and that might satisfy a want or need.

Question Approach

A sales technique involving the use of strategic questions to engage a potential client and uncover their needs or objections.

Problem-Solution Presentation

A method of selling where the salesperson highlights the issues the potential customer is facing and presents their product or service as the solution, effectively addressing the customer's needs.