The Nurse Is Responding to Phone Calls

question 3

Multiple Choice

The nurse is responding to phone calls. Whose call should the nurse return first?

• A) A client at 37 weeks' gestation reports no fetal movement for 24 hours.
• B) A client at 29 weeks' gestation reports increased fetal movement.
• C) A client at 32 weeks' gestation reports decreased fetal movement X 2 days.
• D) A client at 35 weeks' gestation reports decreased fetal movement X 4 hours.

Explain the impact of communication in conflict and negotiation.

Recognize the role of differentiation and interdependence in conflict.

Understand the effects of resource scarcity and ambiguous rules on conflict.

Compare the outcomes of different interpersonal conflict management styles.

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Definitions:

Substantially Completes

A phrase indicating that a project or task is nearly finished or that a significant portion of the work has been accomplished.

Cash Basis

An accounting method where revenues and expenses are recorded only when cash is received or paid out.

Mismatching Problems

Issues that arise when expenses are recognized in a different period than the revenues they help to generate, potentially distorting financial statements.

Accrual Accounting

An accounting method where revenue and expenses are recorded when they are earned or incurred, regardless of when cash is exchanged.