Training Employees to Effectively Deal with Customers, Providing Better Assistance

question 83

Multiple Choice

Training employees to effectively deal with customers, providing better assistance to customers, and explaining the use of complex products to potential customers reduces the

• A) production gap.
• B) research gap.
• C) communication gap.
• D) delivery gap.
• E) knowledge gap.

Understand the principles and advantages of different supplier relationship models, including drop shipments and joint ventures.

Examine methods for effective supply chain management and optimization strategies.

Grasp the role of distribution systems in the supply chain and their impact on efficiency.

Recognize strategies to combat supply chain issues, such as the bullwhip effect, through inventory and order management.