Tyson Orders Pizzas at a Take-Out Restaurant and Is Told

question 22

Multiple Choice

Tyson orders pizzas at a take-out restaurant and is told that the order would be ready in twenty minutes. After waiting for almost half an hour, he is told that his order was taken up just five minutes ago and that the pizzas would be ready in 45 minutes. Which of the following service gaps is exemplified in this scenario?

• A) Market gap
• B) Communications gap
• C) Knowledge gap
• D) Delivery gap
• E) Research gap

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Definitions:

Pka Values

A quantitative measure of the strength of an acid in solution, representing the acid dissociation constant logarithmically.

Equilibrium

A state in a chemical reaction where the rate of the forward reaction equals the rate of the reverse reaction, leading to constant concentrations of reactants and products.

Phenylacetone

An organic compound also known as benzyl methyl ketone, used in the synthesis of various chemicals.

Enols

Organic compounds characterized by a carbon-carbon double bond directly adjacent to a hydroxyl group, serving as intermediates in various reactions.