Beth, a New Assistant Manager at One of the Branches

question 15

Multiple Choice

Beth, a new assistant manager at one of the branches of Scroll Bank, is unhappy with her job because she was not told during her job interview that she would be responsible for answering phone calls. Moreover, she claims that many of the workplace facilities mentioned during her interview are not really present. As a result, she is resigning from her job. Which of the following employee retention strategies should Scroll Bank use to avoid similar situations in the future?

• A) Employee assistance programs
• B) Realistic job previews
• C) Stock options
• D) Cafeteria-style benefits plans

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Definitions:

Deviant

Behavior that deviates from societal or cultural norms, which can be criminal or noncriminal in nature.

Labeler

An individual or authority that assigns labels to others, often influencing how they are perceived and treated by society.

Quinney

A sociologist known for his contributions to critical criminology, particularly around the social reality of crime based on political power.

Capitalist Society

A social system where the means of production are privately owned, and goods and services are produced for profit.