Which of the Following Rating Errors Occurs When a Manager

question 28

Multiple Choice

Which of the following rating errors occurs when a manager gives low ratings to all employees by holding them to an unreasonably high standard?

• A) A severity error
• B) A halo error
• C) A horns error
• D) A leniency error

---

Definitions:

Universal Sets

In mathematics, a universal set is the set that contains all objects under consideration for a particular discussion or problem.

Evoked Sets

A group of relevant brands or products that a consumer recalls from memory when considering a purchasing decision in a particular category.

Retrieval Set

Includes those brands or stores that the consumer can readily bring forth from memory.

External Locus of Control

A psychological concept describing individuals who believe that their successes or failures result from external factors and forces beyond their personal control.