Which of the Following Statements Is True of Scientific Management

question 39

Multiple Choice

Which of the following statements is true of scientific management in the 20th century?

• A) It was concerned exclusively with creating an ethnocentric work environment.
• B) It helped augment the concepts of division of labor and economies of scale.
• C) It was primarily based on the belief that employees would work harder if they were happy.
• D) It focused on maximizing job satisfaction and quality rather than efficiency and productivity.

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Definitions:

Decoding Process

Receipt and translation of information by the receiver.

Conversion

The process of turning prospects into actual customers by influencing them to take a desired action, such as making a purchase.

Mirroring

When people take part in similar actions at relatively the same time (i.e., within three to five seconds).

Mimicry

The action or art of imitating someone or something, often as a learning mechanism, entertainment, or survival strategy.