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Policies are important texts that give individuals the means to understand their relationship to the organization. According to the text, this policy knowledge includes all of the following EXCEPT
Procedural Flexibility
The ability to adapt the rules and processes in a system, such as in legal proceedings or organizational policies, to accommodate different circumstances.
Wage Flexibility
The ability of wages to adjust in response to changes in the economic environment, including supply and demand for labor.
Forcing Strategy
A negotiation approach where one party uses aggressive tactics to dominate or coerce the other into agreement, often leading to a win-lose outcome.
Concessions
Compromises made by employers or employees during negotiations, such as wage reductions or benefit increases, to reach an agreement.
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