An Example of a High Resistance Change Intervention Is

question 114

Multiple Choice

An example of a high resistance change intervention is:

• A)Recruitment
• B)Selection
• C)Performance management
• D)Changes in leadership
• E)Training

Identify when to use trial closes in the sales process.

Recognize psychological and economic needs influencing customer purchases.

Understand the importance of emphasizing product benefits in sales presentations.

Identify specific sales strategies, like the SELL Sequence and FAB technique, for effective sales presentations.

---

Definitions:

Cost of Living Adjustment

An increase in income or salary to counteract inflation, helping maintain employees' purchasing power.

Collective Agreements

Contracts made between employers and a group of employees, often represented by a union, that establish terms of employment, working conditions, and wages.

Collective Bargaining

A negotiation process between employers and a group of employees aimed at establishing agreements regarding wages, working conditions, and other employment terms.

External Factor

Influences, trends, or variables originating outside of an organization that can affect its performance and decision-making.