Personal Powers Include

question 36

Multiple Choice

Personal powers include:

• A)expert and referent
• B)reward and expert
• C)coercive and reward
• D)reward and legitimate
• E)coercive and legitimate

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Definitions:

Receiver

The person a communication is intended for.

Communication

The act of transmitting verbal and nonverbal information and understanding between seller and buyer.

Adaptive Salesperson

An individual who can adjust their sales techniques and approaches based on differing customer needs and changing market environments.

Compatible

Capable of existing or working together in harmony without conflict or adverse effects.