Communication That Flows Along Members of Work Groups,teams,or Functional Units

question 20

Multiple Choice

Communication that flows along members of work groups,teams,or functional units who reside at the same level in the organization is referred to as:

• A)downward communication
• B)upward communication
• C)horizontal communication
• D)informal communication
• E)formal networks

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Definitions:

Hierarchy Of Effects

The sequence of stages a prospective buyer goes through from initial awareness of a product to eventual action that includes awareness, interest, evaluation, trial, and adoption of the product.

Communication Process

The method by which information is transmitted and received between a sender and a receiver, encompassing elements like encoding, medium of transmission, decoding, and feedback.

Feedback Loop

A process in which the outputs of a system are circled back and used as inputs, leading to adjustments and refinement of operations or products.

Word Of Mouth

An informal mode of communication among consumers sharing opinions and experiences about a product or service, often influencing purchasing decisions.