Reliability and Predictive Validity Improves When Interviews Are Unstructured Rather

question 69

True/False

Reliability and predictive validity improves when interviews are unstructured rather than structured.

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Definitions:

Emotional Dissonance

The conflict or discrepancy between the emotions people feel and the emotions they display due to professional or social roles.

Emotional Dissonance

A condition of having to express emotions that are not genuinely felt, often experienced by individuals in customer service or client-facing roles.

Emotional Display Rules

Social norms or cultural guidelines that dictate how and when emotions should be expressed.

Emotional Display Rules

Are societal or cultural norms that dictate how, when, and where it is appropriate to express emotions, influencing individual emotional responses in social situations.