According to Research,agreeable Employees Have the Weakest Customer Service Skills

question 204

True/False

According to research,agreeable employees have the weakest customer service skills.

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Definitions:

Individual Differences

Variations among individuals in their psychological traits, behaviors, and physical attributes.

Hardiness

Hardiness is a personality trait that encompasses control, commitment, and challenge, enabling people to handle stress better.

Resilience

The ability to recover from or adjust easily to misfortune or change, showcasing mental strength and perseverance.

Stress

A physical, mental, or emotional factor that causes bodily or mental tension and may be a factor in disease causation.