Watching an Expressionless Flight Attendant Robotically Demonstrate How to Insert

question 12

Multiple Choice

Watching an expressionless flight attendant robotically demonstrate how to insert the seatbelt tongue into the seatbelt buckle before the flight takes off is an example of:

• A)job withdrawal.
• B)adaptive task performance.
• C)routine task performance.
• D)counterproductive behaviour.
• E)citizenship behaviour.

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Definitions:

Sociable

Having the characteristic of enjoying companionship; inclined to seek out and enjoy the company of others.

Aggression

Behaviors or actions intended to harm or intimidate others.

Instrumental Aggression

A form of aggression intended to achieve a specific goal or solve a problem, rather than to cause harm for its own sake.

Prosocial Behavior

Actions intended to benefit others, including behaviors like helping, sharing, donating, co-operating, and volunteering.