Listening to the Way in Which Elizabeth Speaks So Positively

question 31

Multiple Choice

Listening to the way in which Elizabeth speaks so positively about her employer,Villa Italiano,when she is out in public or at social events,might lead one to believe she is employed in public relations,instead of being the restaurant hostess.Elizabeth is often demonstrating which of the following types of citizenship behaviour?

• A)Helping
• B)Voice
• C)Sportsmanship
• D)Civic virtue
• E)Boosterism

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Definitions:

Employees

Individuals who are hired by an organization to do specific work in exchange for compensation.

Time Consuming

Describes tasks or activities that require a large amount of time to complete.

Situational Model

A framework that analyzes behavior based on the situation and the individual's personality and emotions.

Participation

Involves active involvement and engagement in activities or processes, often within a group or organizational context.