Quality Refers to the Characteristics of a Product or Service

question 127

True/False

Quality refers to the characteristics of a product or service that bear on its ability to satisfy stated or implied needs.

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Definitions:

Time Lapse

A photographic technique that captures a sequence of frames at set intervals to show changes that take place slowly over time.

Generalization

The process of forming general statements or conclusions from specific instances.

Extinguished CR

In classical conditioning, this refers to the gradual weakening and eventual disappearance of the conditioned response when the conditioned stimulus is repeatedly presented without the unconditioned stimulus.

Conditioned Response

A learned reaction to a previously neutral stimulus that becomes elicited by the stimulus after repeated associations with an unconditioned stimulus.