Edgar Is Asked to Take a Telephone Order from a Physician.He

question 12

Multiple Choice

Edgar is asked to take a telephone order from a physician.He listens carefully, writes down everything the physician says and thanks her before he hangs up the phone.Why is Edgar subsequently reprimanded by his supervisor?

• A) He failed to read the order back to the physician.
• B) He should have requested a follow-up e-mail confirmation.
• C) He should have had the physician repeat the order twice.
• D) He failed to ask for the physician's DEA number.

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Definitions:

Arbitrators

Neutral third parties appointed to resolve disputes between others through the process of arbitration, typically legally binding.

Imposing Resolution

Enforcing a solution or settlement onto the parties involved in a dispute, often without their voluntary agreement.

Narcotic Effect

The numbing or desensitizing impact of an activity or substance over time, reducing its perceived effects.

Frequency of Arbitration

The rate or occurrence at which arbitration, a form of dispute resolution involving an impartial third party, is used to settle disputes.