Edgar Is Asked to Take a Telephone Order from a Physician.He

question 12

Multiple Choice

Edgar is asked to take a telephone order from a physician.He listens carefully, writes down everything the physician says and thanks her before he hangs up the phone.Why is Edgar subsequently reprimanded by his supervisor?

• A) He failed to read the order back to the physician.
• B) He should have requested a follow-up e-mail confirmation.
• C) He should have had the physician repeat the order twice.
• D) He failed to ask for the physician's DEA number.

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Definitions:

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