The First Step in the Sales Process Is To

question 105

Multiple Choice

The first step in the sales process is to:

• A) determine the potential customers.
• B) identify the prospective customers.
• C) advertise the product.
• D) approach the potential customer.

Understand how trait theorists explain personality characteristics and their impact on behavior.

Understand the functions and applications of social psychological theories.

Grasp the concept of cognitive dissonance and identify situations that produce dissonance.

Identify the components and evolution of the theory of planned behavior.

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Definitions:

Basic Criticisms

Fundamental objections or negative evaluations regarding a particular concept, theory, or practice.

One Child Policy

A former birth control policy of China aimed at controlling the population by limiting families to only one child with few exceptions.