Michelle Is a Sales Manager with Enterprise at a Busy

question 92

Multiple Choice

Michelle is a sales manager with Enterprise at a busy residential branch. She often invites her team to a Friday after work social hour at a local restaurant and takes time to celebrate recent successes such as the top sales representative for sales, customer satisfaction scores, or other accolades. Michelle believes these activities are important to maintaining a positive work culture and showing recognition for the hard work of her colleagues. What management function does this represent?

• A) Motivation
• B) Compensation
• C) Organization
• D) Supervision

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Definitions:

Communication

The exchange of information, ideas, or feelings between individuals or groups, through various modes such as speech, writing, or symbolic gestures.

Effective

Being successful in producing a desired or intended result, often used to describe strategies, policies, or products that achieve their goals efficiently.

Sender

The person or entity that initiates a message or communication to a receiver.

Message

A piece of communication that is sent from one person or entity to another, conveying information, feelings, or instructions.