Which of the Following Is True of Services

question 93

Multiple Choice

Which of the following is true of services?

• A) Services are tangible.
• B) Services are inseparable from service providers.
• C) Companies can easily standardize services.
• D) Services are nonperishable.

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Definitions:

Multilevel Systems Model

A framework that views an organization or system through multiple layers or levels, each interacting with and influencing one another.

Organizational Learning

The process through which an organization acquires, develops, and transfers knowledge to improve effectiveness.

Web-Based Instruction

Educational content delivered entirely over the internet, allowing users to learn at their own pace and on their own time.

Self-Directed Learning

A process in which individuals take the initiative, with or without the help of others, to diagnose their learning needs, formulate goals, identify resources for learning, and take responsibility for their own learning.