You Are Embarrassed to Admit It, but You Sent Out

question 67

Multiple Choice

You are embarrassed to admit it, but you sent out the wrong information to customers who requested the price of a new product. What is the first step you should take?

• A) Acknowledge your error in pricing information.
• B) Ignore your error unless a customer challenges the pricing information.
• C) Communicate with the customers who received the wrong pricing information.
• D) Send corrected information to customers who received the wrong pricing information.

Identify the role of technology in fostering knowledge communities and self-service platforms within organizations.

Understand the relevance and application of mobile technology and specialized software in HR practices.

Realize the strategic importance of workforce analytics and HR metrics in organizational decision-making.

Recognize the ethical, privacy, and security considerations in using big data and AI in HR.

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Definitions:

Big Business

Large-scale or major corporations and enterprises that have significant influence on the economy, often with considerable power and resources.

Debt

A sum of money that is owed or due.

Thrift

The practice of saving money and spending it wisely, often associated with frugal living.

Reconstruction Finance Corporation

Federal program established in 1932 under President Herbert Hoover to loan money to banks and other institutions to help them avert bankruptcy.