According to Value-Chain Analysis, Which of the Following Would Be

question 56

Multiple Choice

According to value-chain analysis, which of the following would be considered part of a firm's infrastructure?

• A) Human resource management
• B) Information systems
• C) Technology development
• D) Procurement

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Definitions:

Informational Social Influence

The process by which individuals change their attitudes or behavior to align with those of a group, due to the desire to be correct or to understand the proper way to act.

Norm Of Reciprocity

A social norm that expects individuals to respond to each other with equivalent actions, such as returning favors or responding to hostility in kind.

Foot-In-The-Door Study

Psychological experiments demonstrating that agreeing to a small request increases the likelihood of agreeing to a larger request later on.

Compliance

The act of conforming to or following the rules, requests, or orders of others, often to gain approval or avoid conflict.