The First Step in Implementing a Balanced Scorecard Is to Clarify

question 27

Multiple Choice

The first step in implementing a balanced scorecard is to clarify organisational vision, core competencies, and strategies. The vision:

• A) Is another name for the organisation's strengths and weaknesses
• B) Provides an explicit plan for daily operations
• C) Provides an overall direction for the organisation
• D) Should explicitly incorporate all core competencies