Steps in the Operations Cycle of the Value Chain Include

question 74

Multiple Choice

Steps in the operations cycle of the value chain include:

• A) Designing products and services
• B) Building products and services
• C) Identifying customer preferences
• D) Providing customer service

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Definitions:

New York Shipping Companies

Businesses based in New York that specialize in the transportation of goods and cargo across water bodies, significant in the development of global trade.

Frederick Douglass

An African-American social reformer, abolitionist, orator, writer, and statesman who after escaping from slavery in Maryland, became a national leader of the abolitionist movement.

Quakerism

A Christian religious movement formally known as the Religious Society of Friends, known for its pacifist principles, simplicity, and silent worship.

Slave and Free States

Terms referring to U.S. states before the Civil War, denoting whether they permitted slavery ("slave states") or prohibited it ("free states").