The Steps for Implementing a Balanced Scorecard

question 19

Multiple Choice

The steps for implementing a balanced scorecard:

• A) Should be customised for individual organisations.
• B) Should not vary if the implementation is to be effective.
• C) Are different in for-profit and not-for-profit organisations.
• D) Begin with developing measures in each perspective.

---

Definitions:

Concepts

Abstract ideas or general notions that exist in the mind as representations of categories or classifications of objects, events, or relations.

Permeable

describes a material or membrane that allows liquids or gases to pass through it.

Sodium Ions

Positively charged atoms of sodium that play critical roles in the body, including regulating blood pressure, fluid balance, and nerve function.

Cerebrospinal Fluid

A clear, colorless body fluid found in the brain and spinal cord, acting as a cushion for the brain's cortex, providing basic mechanical and immunological protection to the brain inside the skull.