Non Value-Added Activities

question 63

Multiple Choice

Non value-added activities:

• A) are unnecessary and should be eliminated where possible
• B) waste resources
• C) increase the worth of an organisation's goods and services to customers
• D) a and b

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Definitions:

Whirlpool

A rapidly rotating mass of water in a river or sea into which objects may be drawn, typically caused by the meeting of conflicting currents.

Thermotherapy

The application of heat to the body to treat a disorder or injury.

Muscle Spasms

Sudden, involuntary contractions of a muscle or group of muscles, often causing pain or discomfort.

Anesthetic Effect

The result of anesthesia, which is a state of temporary induced loss of sensation or awareness.