Examlex
Standards which assume normal operating conditions are called:
Client Satisfaction
An evaluation of the extent to which a company's goods and services exceed or fulfill the anticipations of its customers.
Labour Expenses
Costs associated with hiring and compensating employees, including wages, benefits, and taxes.
Surveying Clients
Collecting feedback or opinions from customers or clients through questionnaires or interviews to improve services, products, or customer relationships.
Added Value
The enhancement a company gives its product or service before offering it to customers, increasing its worth.
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