Uncontrollable External Factors Can Create Challenges in Measuring the Results

question 19

Multiple Choice

Uncontrollable external factors can create challenges in measuring the results for which managers should be held responsible. Which of the following is the best example of an uncontrollable external factor for a manager who oversees all of the operations for a business?

• A) Production volumes were above normal levels so that overtime was paid to direct labour employees
• B) Poor quality direct materials were purchased so more materials than usual were required in the manufacturing process
• C) Raw materials prices increased due to a global shortage
• D) Utilities costs were higher than normal even though weather and usage were typical for that time of year

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Definitions:

Tolerance

The process by which the body becomes accustomed to a substance or drug, requiring increasingly larger doses to achieve the original effect.

Intoxication

A physiological state induced by the consumption of substances, leading to altered mental and physical abilities.

Substance Dependence

A condition characterized by the compulsive use of a substance despite harmful consequences, often leading to addiction.

Coping Strategies

Techniques or methods used to manage stress, problems, or challenging emotions.