Juan, an Operations Manager, Has Been Assigned to Train a Group

question 50

Multiple Choice

Juan, an operations manager, has been assigned to train a group of older employees in the logistics department. He has to train them to use new computer software. He begins by reminding them that they were quick in learning the old software. Juan is trying to ________.

• A) increase the employees' self-efficacy
• B) deter expectancies of the employees
• C) create motor reproduction
• D) raise the valence of the behavior

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Definitions:

Stimulus Generalization

The tendency for the conditioned response to be evoked by stimuli that are similar to the stimulus to which the response was initially conditioned.

Higher-Order Conditioning

A process in classical conditioning where a stimulus that was previously neutral becomes a conditioned stimulus by being paired with another conditioned stimulus.

Shaping

A method of teaching new behaviors by rewarding successive approximations toward a desired behavior.

FR Schedule

Fixed Ratio Schedule, a type of reinforcement schedule used in behavioral psychology where a response is reinforced only after a specified number of responses have occurred.