Communication During a Crisis Is Even More Scrutinized Than Normally

question 6

Multiple Choice

Communication during a crisis is even more scrutinized than normally.What is one way a company can avoid stumbling with their communications when responding to a crisis?

• A)Ensure the most senior executive communicates the respond
• B)Respond as quickly as possible to as many issues as possible
• C)Respond to the first issue that has been identified and keep adding from there
• D)Analyze the conversations to identify positive and negative words being used

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Definitions:

Socialized Power Orientation

A perspective in leadership where power is used for the benefit of the community rather than for personal gain, emphasizing collective goals and the welfare of others.

Personalized Power Orientation

Personalized power orientation describes an approach where individuals seek power for personal gain or gratification, rather than for the benefit of all.

Big Five Trait

Refers to the five broad dimensions of personality, including openness, conscientiousness, extraversion, agreeableness, and neuroticism, used to describe human personality.

Neuroticism

Neuroticism is a personality trait characterized by emotional instability, anxiety, moodiness, worry, and sadness.