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Which of the following statements is CORRECT?
Customer Relationship Management
A strategic approach that businesses use to manage and analyze interactions with past, current, and future customers to improve relationships and drive sales growth.
Organization's Goals
The set objectives that a company or institution aims to achieve to fulfill its mission and drive long-term success.
Society's Well-being
Refers to the overall health, happiness, and prosperity of a community or society, encompassing economic, social, and environmental dimensions.
Customer Experience
is the overall perception and feeling a customer has resulting from every interaction with a business's products, services, and brand throughout the customer lifecycle.
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