Ritzer Argues That All Aspects of Our World Are Being

question 35

Multiple Choice

Ritzer argues that all aspects of our world are being rationalized through McDonaldization via four major mechanisms.One of those is the process of 'efficiency',which of the following is an example of such a mechanism?

• A)using an explicitly stated and pre-programmed script so staff can quickly deal with customers
• B)ensuring means of production - from produce through to staff - are of a minimal cost
• C)using standardized procedures and machinery to produce standardized products and services so customers know what they are going to get irrespective of where or when they buy it
• D)ensuring everyone wears the uniform,smiles at the customer and is extensively trained to ensure they stick to the pre-programmed script

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Definitions:

Task Roles

Specific behaviors or functions performed by group members to ensure the progress and completion of group tasks or objectives.

Cohesive

Pertaining to a state of unity and solidarity among members of a group or structure, fostering a sense of belonging and support.

Autokinetic Effect

A psychological phenomenon where a small, stationary light in a dark room appears to move because of involuntary eye movements.

Reciprocal Influence

Reciprocal influence refers to the mutual impact that individuals have on each other's attitudes, beliefs, and behaviors in a social context.