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Argyris and Schön (1978) identified two types of organizational level learning.The process of optimizing skills and acquiring knowledge to resolve an organizational problem is called ______ learning.
Complex Requests
Inquiries or demands that involve multiple layers of detail or steps, requiring careful analysis and handling.
Recommendation
A suggestion or proposal offered to solve a problem or improve a situation.
Appreciation
An expression of gratitude or recognition of the value or quality of something or someone.
Routine Requests
Standard inquiries or solicitations that follow established conventions and expect predictable responses.
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